Our cancellation policy aims to balance the needs of our travellers with the operational requirements of our services and our suppliers. Please carefully review the following terms and conditions regarding cancellations:
Cancellation fees may apply if you decide to cancel your Europe trip after booking.
The amount of the cancellation fee will depend on the timing of your cancellation and the specific terms and conditions of your booking.
If you need to cancel your trip, please notify us as soon as possible to minimize cancellation fees.
Cancellation requests made within a certain number of days prior to the departure date may incur higher cancellation fees.
Refunds for cancellations will be issued in accordance with the terms of your booking agreement.
Depending on the timing of your cancellation, you may be eligible for a partial refund or no refund at all.
Some components of your trip, such as non-refundable hotel bookings, transportation tickets, or entrance fees, may be non-refundable or subject to separate cancellation policies imposed by our suppliers.
We will inform you of any non-refundable components at the time of booking and provide you with the relevant details.
We strongly recommend purchasing travel insurance that includes cancellation coverage to protect yourself against unexpected circumstances that may necessitate canceling your trip.
Travel insurance can help mitigate financial losses due to trip cancellations, interruptions, or delays caused by medical emergencies, natural disasters, or other unforeseen events.
To cancel your Europe trip, please contact our customer service team directly by phone or email.
Please provide your booking details, including your name, trip dates, and reservation number, when requesting a cancellation.
In certain cases, such as medical emergencies or unforeseen travel restrictions, we may waive or modify cancellation fees at our discretion.
We will work with you to find the best possible solution and minimize any financial impact resulting from your cancellation.
We strive to keep you informed about any changes to our cancellation policy or your booking status.
Please ensure that we have your current contact information so that we can reach you in case of any updates or changes.
By booking a Europe trip with Cosmic Travel, you agree to comply with our cancellation policy and any associated fees or terms. We appreciate your understanding and cooperation, and we're here to assist you with any questions or concerns you may have regarding cancellations or changes to your travel plans.